Sending out an SOS – Strategic Operational Support
Our Strategic Operational Support (SOS) practice gives you IT support on a regular basis without the need to babysit your own IT department. We not only have the technical experience but we know how to make IT support your business needs. We provide an ongoing support function that not only allows for economical operational management of your systems but gives you the ability to expand into project teams to meet the needs for building out systems and out to our Virtual CIO offering which allows you to discuss your business needs with a real human (not an IT droid) who understands what it means to stay in business and who can match your needs with technical solutions that make sense!
Small and medium business has become the new foundation of U.S. economic strength by using technology to enable improved productivity, growth and profits. Technology’s mission-critical support for many companies’ key business functions makes it a new source of business risk. Other companies still pursue technology as a key enabler of business improvement. In either case small and medium business must now confront the need for effective planning and management of technology’s complexity and change in order to expand success.
Unfortunately small and medium business does not typically have nor can it afford the range of skills and experience required in systems, networks and security, to effectively manage technology’s perils and promise. X2 has recognized this need and defined a customizable service offering that effectively addresses this gap.
Scheduled Operational Support (SOS) by X2 pre-defines the required set of a company’s IT operations and management services to be delivered on a regular, consistent and reliable basis. The client specific SOS service configuration is defined from some or all of the X2 Capabilities (see below)
Let us show you what our customers have been experiencing for over 8 years, that managing internal IT folks is a chore that almost nobody wants and that you need a team that is skilled in the art of matching business needs to what’s really possible in the technical world not just limiting the solution to what a given person’s 1 or 2 certifications are in. Have Macs, Linux, PCs in 3 buildings and want them all to talk to secured file storage with excellent offsite backups? We’d love to help! We’re here to help small to medium business get the edge they need to be more nimble, more efficient, happier and all with technical folks that you’ll WANT to have at your Christmas party!
